Managed IT Services

Proactive IT management, 24/7 help desk, and end-to-end technology support — so you can focus on growing your business.

We take ownership of your day-to-day IT operations so your team can focus on what matters most. From 24/7 help desk support and proactive monitoring to patch management and vendor coordination, our managed IT services deliver enterprise-grade reliability at a predictable monthly cost.

Our managed it services

24/7 Help Desk & User Support

Round-the-clock technical support for your employees via phone, email, and chat. Tiered escalation, SLA-backed response times, and bilingual Arabic/English support.

Proactive Monitoring & Maintenance

Real-time monitoring of servers, networks, and applications. Automated alerting, proactive issue resolution, and scheduled maintenance to prevent downtime.

Patch Management & Updates

Automated operating system, firmware, and application patching. Vulnerability-driven prioritization with tested rollout across your fleet.

IT Asset Management

Full lifecycle management of hardware and software assets — procurement, deployment, tracking, and retirement. License optimization to reduce costs.

Vendor & Contract Management

We coordinate with your technology vendors, manage service contracts, and handle escalations — acting as a single point of contact for all IT needs.

Frequently asked questions

What managed it services does Bayden offer?

We take ownership of your day-to-day IT operations so your team can focus on what matters most. From 24/7 help desk support and proactive monitoring to patch management and vendor coordination, our managed IT services deliver enterprise-grade reliability at a predictable monthly cost. Our services include: 24/7 Help Desk & User Support, Proactive Monitoring & Maintenance, Patch Management & Updates, IT Asset Management, Vendor & Contract Management.

Where does Bayden provide managed it services?

We serve businesses across all UAE emirates including Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

How much do managed it services cost in the UAE?

Costs vary based on scope and complexity. Contact us for a free consultation and detailed proposal — we provide transparent pricing with no hidden fees.

Get a free consultation

Tell us about your project and we'll provide a detailed proposal — no commitment required.

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Why Bayden

  • Certified Microsoft Partner
  • Based in Dubai, serving all UAE
  • Direct access to senior engineers
  • Transparent pricing
  • 99.9% uptime SLA